We are proud to offer fast and reliable shipping services in over 25 countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
We offer free shipping on all orders. Orders are processed and shipped within 72 hours and are delivered within 5 to 7 business days.
Returns
Our goal is to make sure all of our customers are 100% satisfied. If you’re not happy with your purchase, you may return it within 30 days of the order date for a full refund.
RETURNS
To initiate your return, please email us at support@loveelleco.ca.
Our standard return policy lasts 30 days. If 30 days have gone by since your purchase, we typically can’t offer a refund or exchange.
REFUNDS (IF APPLICABLE)
Once your return is received, we will send you an email to notify you that we have received your returned item. We process all refunds immediately after receipt of your order. Please allow 3 to 5 business days for refunds to show up on your account.
EXCHANGES (IF APPLICABLE)
We only replace items within 30 days if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at support@loveelleco.ca and we will help you process the return.